Keep your investment up to
date the the annual support package.
The package includes an
electronic asset register of all the software by machine. It will recommend
any action required in terms of computer licensing issues, version control,
compatibility issues and recommended standard configurations. The
recommendations if accepted can be carried out by our technicians if
required.
Health checks can be
carried out as part of the overall TeleTicket system support. The regularity
will depend on the importance and frequency of use of the workstation,
server or i/o device. An annual health check can be an important part of
problem prevention covering areas such as disk fragmentation and usage,
directory integrity, bug fixes and patches.
The information gathered
from the audit reports and computer support issues can provide the basis of
accurate information to determine what changes to your system in terms of
software and hardware updates may be required. The information can also be
used to provide the insight into where larger scale system changes may be
needed to improve productivity and avoid bottlenecks.
Hardware
TeleTicket Suite